Privacy Policy

Tenpos Busters Co., Ltd. (“we”) establishes this Privacy Policy (this “Policy”) regarding the handling of users’ personal information in the services provided on this website, tenpos-chefsknives.com (the “Site”). The services on the Site are referred to as the “Service.”

Article 1 (Personal Information)

“Personal information” means “personal information” as defined in the Act on the Protection of Personal Information: information about a living individual that can identify the specific individual by the name, date of birth, address, telephone number, contact details, or other description contained in the information, as well as data such as facial appearance, fingerprints, and voiceprints, and information that can identify a specific individual on its own, such as the insurer number of a health insurance card (personal identification information).

Article 2 (Method of Collecting Personal Information)

We may ask for personal information such as your name, address, telephone number, and email address when you make an inquiry. We may also collect transaction records and payment-related information containing your personal information from our business partners (including information providers, advertisers, and ad distributors, collectively the “Partners”) arising from dealings between you and such Partners.

Article 3 (Purpose of Collecting and Using Personal Information)

We collect and use personal information for the following purposes:

• To provide and operate the Service
• To respond to inquiries from users (including identity verification)
• To send emails with updates on services in use, campaigns, and information about other services we provide
• To contact you as necessary, such as for maintenance and important notices
• To identify and refuse use by users who violate the terms of use or attempt to use the Service for fraudulent or improper purposes
• Purposes incidental to the above

Article 4 (Change of Purpose of Use)

We will change the purpose of use of personal information only where the changed purpose is reasonably deemed to be related to the purpose before the change. When we change the purpose of use, we will notify users of the changed purpose by a method prescribed by us, or announce it on the Site.

Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, we will not provide personal information to third parties without obtaining the user’s prior consent, except as permitted by the Act on the Protection of Personal Information and other laws and regulations:

• When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the person’s consent
• When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the person’s consent
• When it is necessary to cooperate with a national government body, a local government, or a party entrusted by them in carrying out affairs prescribed by law, and obtaining the person’s consent is likely to impede the performance of such affairs
• When we have, in advance, notified or announced the following matters and reported to the Personal Information Protection Commission:
  • That the purpose of use includes provision to third parties
  • The items of data provided to third parties
  • The means or method of provision to third parties
  • That provision of personal information to third parties will be stopped at the request of the person
  • The method for accepting the person’s request

Notwithstanding the preceding paragraph, in the following cases the recipient of the information will not be deemed a third party:

• When we entrust all or part of the handling of personal information within the scope necessary to achieve the purpose of use
• When personal information is provided as a result of business succession due to merger or other reasons
• When personal information is used jointly with a specific party, and this fact, together with the items of the jointly used personal information, the scope of joint users, the purpose of use, and the name of the party responsible for managing the personal information, is notified to the person in advance or placed in a state where the person can readily know it

Article 6 (Disclosure of Personal Information)

When a person requests disclosure of personal information, we will disclose it to the person without delay. However, if disclosure would fall under any of the following, we may choose not to disclose all or part of it, and if we decide not to disclose, we will notify the person to that effect without delay:

• When there is a risk of harm to the life, body, property, or other rights or interests of the person or a third party
• When there is a risk of significant hindrance to the proper conduct of our business
• When it would otherwise violate laws and regulations

Notwithstanding the preceding paragraph, we will, in principle, not disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If a user’s own personal information held by us is incorrect, the user may request that we correct, add to, or delete (collectively, “correct, etc.”) the personal information in accordance with the procedures prescribed by us. When we receive such a request and determine that it is necessary to comply, we will correct, etc. the personal information without delay. When we have corrected, etc. or decided not to correct, etc., we will notify the user without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

When a person requests suspension or erasure (collectively, “suspension of use, etc.”) of personal information on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by improper means, we will conduct the necessary investigation without delay. Based on the results, if we determine that it is necessary to comply, we will suspend the use, etc. of the personal information without delay, and will notify the user of our action or decision without delay. Notwithstanding the foregoing, where suspension of use, etc. involves substantial costs or is otherwise difficult, and alternative measures necessary to protect the user’s rights and interests can be taken, we will take such alternative measures.

Article 9 (Use of Cookies, etc.)

This Site may use cookies and similar technologies (such as Google Analytics) to improve the convenience of the Service and to analyze access. These cookies are enabled only when the user consents through the consent banner displayed on the Site. Users may disable cookies through their browser settings; however, in that case, some features of the Site may not function correctly.

Article 10 (Changes to the Privacy Policy)

The contents of this Policy may be changed without notice to users, except for matters otherwise provided by laws and regulations or in this Policy. Except as otherwise specified by us, the revised Privacy Policy takes effect from the time it is posted on the Site.

Article 11 (Contact)

For inquiries regarding this Policy and requests for disclosure, correction, or suspension of use of personal information, please contact us via the contact page on this Site.

Established: July 30, 2026
Tenpos Busters Co., Ltd.